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Home GlossaryUptime & SLA

Performance

What is Uptime & SLA?

Also known as: Service Level Agreement

The guaranteed availability of the proxy network.

Uptime is the percentage of time a service is available, and a Service Level Agreement (SLA) is the provider's formal commitment to a target such as 99.9%. For production scraping, network reliability directly affects job completion, so published uptime and a clear SLA are important trust signals. Aethyn publishes network status and targets high availability so pipelines run predictably.

Related terms

Latency

The round-trip time for a request to complete through the proxy.

Proxy Pool

The collection of available IP addresses a provider can route through.

Concurrency (Threads)

How many requests run in parallel through the proxy.

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